Logistics automation uses AI, robotics, and software to streamline supply chains, reduce costs, and improve efficiency for eCommerce brands in India.
Learn what a return label is, how it works, and see real examples. Discover how Indian ecommerce brands can simplify returns and boost customer satisfaction
7 operational lessons Indian D2C brands can learn from coffee — predictive inventory, COD risk-tiering, checkout UX, subscriptions, collabs and customer fatigue control.
Understand the key differences between upselling and cross-selling, their benefits, and examples. Learn how brands use both strategies to increase AOV and CLV.
Subscribe to our Newsletter 'D2C Caffeine' for more!
Discover top return triggers in Indian eCommerce. Learn how to reduce RTO, tackle size, quality, and delivery issues, and improve customer satisfaction.
Learn how Indian D2C brands reduce RTO by 40–48% without hurting COD orders. Discover proven strategies to cut returns and boost profit margins.
Discover the real cost of NDRs for D2C brands. Learn how failed deliveries drain margins and how prevention strategies can boost profitability.
Discover the psychology and economics behind COD vs prepaid conversions. Learn how Indian D2C brands boost prepaid orders by 31–38% with a smart payment strategy.
Learn how to monitor and enforce e-commerce SLAs without damaging logistics partnerships. Balance accountability, fairness, and long-term collaboration.
Discover why Indian D2C brands now use WhatsApp as the default NDR resolution channel—boosting delivery success, engagement, and reducing RTO losses.