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AI Copilot in CRM: How Support Agents Can Resolve Customer Queries Twice as Fast
8
min read

Learn how Indian D2C brands can resolve customer queries 2x faster with AI copilots in CRM. Boost agent productivity, cut handle time, improve CSAT, and scale support operations while maintaining personalized service.

October 11, 2025
Measuring the ROI of Marketing Automations: JMS Dashboard Essentials
6
min read

Discover how Indian D2C brands can measure marketing automation ROI with JMS dashboards—track true revenue impact, optimise workflows, and prove every rupee spent drives growth.

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Dynamic Segmentation Without Cookies: Leveraging First-Party Data with JMS
9
min read

Learn how Indian D2C brands can leverage first-party data with JMS to segment customers dynamically without cookies—boost engagement, personalisation, and privacy-compliant marketing ROI.

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How JMS Reduces Campaign Fatigue with Smarter Automation Rules
8
min read

Discover how Journey Management Systems reduce campaign fatigue with smarter automation rules—boosting engagement, retention, and ROI for Indian D2C brands.

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Best CRM Solutions for Small Businesses: Features & Benefits
8
min read

Explore the best CRM software options for small businesses. Learn about key features, benefits, and how to choose the right CRM to enhance customer relationships and drive growth.

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Inventory Management Techniques: A Complete Guide
7
min read

Discover top inventory management techniques and best practices. They will learn how to overcome challenges and choose the right approach for their business.

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WhatsApp Ordering for E-commerce in India: A Complete Guide
8
min read

Learn how to set up WhatsApp ordering for your e-commerce business in India. Discover key strategies, integration options, benefits, and challenges.​

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What Is Pre-Order in E-commerce? Definition, Benefits & Strategy
7
min read

Discover what pre-order means in e-commerce, how it works, and why it's a powerful tool for D2C brands in India to manage demand and boost sales.​

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Reverse Pickup (RVP) in E-commerce: Streamlining Your Return Process
7
min read

​Explore the concept of RVP (Reverse Pickup) in e-commerce, its role in returns management, and best practices for Indian online retailers.​

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The Hidden Costs of Not Using a Proper CRM: Maximising D2C Marketing
7
min read

Struggling with lost leads, low LTV, and broken funnels? Discover how a smart CRM transforms D2C e-commerce brands in India with automation and retention.

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