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In addition to seamlessly handling real time queries around orders, payments & FAQs, Pragma's WhatsApp Bot is also very effective for marketing communications with our customers, which has a direct & tangible impact on sales.

Since WA automation is relatively new, it really helps that Pragma is there to recommend and hand-hold us through the process

We used to do manual calling for Abandoned Cart customers, Order Confirmation, NDR Issues. All these were automated via WhatsApp by Pragma & reduced all the manual labor.

Their WhatsApp broadcast feature has in fact helped us boost our sales by more than 15%.

Its not only easier for us but also for our customers to communicate with us!

If you are a D2C founder, I highly recommend Pragma. They keep coming-up with amazing features for their platform.

We have been working with them for a while and within 3 to 4 months of onboarding, our RTO rates dropped significantly.

As a D2C brand, a key problem that we always face is that ‘once a customer purchases our product, How can we keep in touch with them consistently throughout the order and after that?’

That is what Pragma has solved for us. Making support look very easy.