Behavioural Analysis
In-depth analysis of Clicks, Traffic origin, and behaviour analysis right from the instance of landing on your store’s page
This rich data helps flag impulse buyers, fake orders and orders made by bots
RTO Suite
Put an end to the RTO drama with Pragma's RTO Suite
Analyse & Detect RTO Losses Before They Occur
Reduce overall RTO losses by 60%
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Empowering 500+ D2C Brands
RTO Extermination Begins Here
Within 200ms from order placement, our AI algorithm scans 300+ parameters to identify & flag risky orders in real-time. Reduce info related RTOs by 45 to 60%
Screening of Customer Info
Details such as address, pincode, phone number etc., are verified and auto-corrected if needed
Orders from temporary residences such as hostels, resorts, paying guests or high-risk pincodes get flagged automatically
This rich data helps flag impulse buyers, fake orders and orders made by bots
Avoiding known RTO Offenders
All placed orders are cross-referenced with other ecommerce sites to check the users for past RTO history, order cancellations and other fraudulent behaviour
Based on the above, we provide a risk assessment score for each order
Behavioural Analysis
In-depth analysis of Clicks, Traffic origin, and behaviour analysis right from the instance of landing on your store’s page
This rich data helps flag impulse buyers, fake orders and orders made by bots
Screening of Customer Info
Details such as address, pincode, phone number etc., are verified and auto-corrected if needed
Orders from temporary residences such as hostels, resorts, paying guests or high-risk pincodes get flagged automatically
This rich data helps flag impulse buyers, fake orders and orders made by bots
Avoiding known RTO Offenders
All placed orders are cross-referenced with other ecommerce sites to check the users for past RTO history, order cancellations and other fraudulent behaviour
Based on the above, we provide a risk assessment score for each order
400+
Brands' Data Compiled
60%
Reduction in RTOs
35%
Reduction in NDRs
15%
Increase in Fulfilment
Actions We Enable To Reduce RTO
Within 200ms from order placement, our AI algorithm scans 300+ parameters to identify & flag risky orders in real-time. Reduce info related RTOs by 45 to 60%
C2P (COD to Prepaid) Conversion
25 to 35% increase in paid orders through our
C2P strategy
Nudge your customers to complete their payment through custom offers, discounts and other perks, via WhatsApp, SMS & Email
These flows are fully customisable: the timing, message, offers, and the number of messages
Automated NDR Management
Last-mile and last-minute communication with your customers to give them the flexibility to adjust the time of their order delivery
Reattempt details collected from the customers are populated in Pragma, and in the dashboards of the Store, WMS and courier partners
Monitoring of courier partner performance is a crucial part of our NDR Management
Automated Order Verification
Order Verification stops 10 to 15% of orders from being cancelled
Send pre-configured notifications to your customers on WhatsApp, SMS & Email at the right time based on customer convenience data
Avoid manual calling and provide a great customer experience
C2P (COD to Prepaid) Conversion
25 to 35% increase in paid orders through our
C2P strategy
Nudge your customers to complete their payment through custom offers, discounts and other perks, via WhatsApp, SMS & Email
These flows are fully customisable: the timing, message, offers, and the number of messages
Automated NDR Management
Last-mile and last-minute communication with your customers to give them the flexibility to adjust the time of their order delivery
Reattempt details collected from the customers are populated in Pragma, and in the dashboards of the Store, WMS and courier partners
Monitoring of courier partner performance is a crucial part of our NDR Management
Automated Order Verification
Order Verification stops 10 to 15% of orders from being cancelled
Send pre-configured notifications to your customers on WhatsApp, SMS & Email at the right time based on customer convenience data
Avoid manual calling and provide a great customer experience
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Other Pragma Products
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