1Checkout
Never Switch Screens Again

Empowering 350+ D2C Brands

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PROMOTIONAL CAMPAIGNS

Reach them right

Reach the right audience in the right channel. Unlock multiples in ROAS with in-depth audience segmentation

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Pre-Purchase

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1CHECKOUT

Checkout within seconds at no extra cost

Rapid checkout system loaded with every possible payment option at 0% payment gateway charges to businesses

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Pre-Purchase

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ABANDONED CART RECOVERY

No items left behind

Give your customers the right nudge to complete their orders. Custom cart recovery sequences x Tailored Offers x WhatsApp = Conversion rate max (>10%)

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Pre-Purchase

4
ORDER VERIFICATION

Are you sure?

Automatically confirm orders to eliminate impulsive & fake purchases. Improved delivery rates, but without the hassle of manual labour.

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Pre-Purchase

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COD TO PAID

Dodge the bullet every time

Nothing says genuine order than upfront payment. Customise offers & notificationsto convert their COD order to a prepaid one. Witness 25-35% increase in paid orders.

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Post-Purchase

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ORDER NOTIFICATIONS CAMPAIGNS

Always in touch

Keep your customers informed at every step of the way. Real time communication =Zero waiting period for customers.

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Post-Purchase

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OMNI CHANNEL CRM

Lossless Communication

A secure framework to provide the true omni-channel experience. Across all the preferred channels of your customers so you never lose touch

WhatsApp, IG, Messenger, Email, SMS and Voice

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Post-Purchase

8
NDR

Catch them Everytime

Render quick solutions at the last-mile to avoid non-delivery. Detailed NDR reports to monitor geographies and performance of your Courier partners.

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Post-Purchase

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AUTOMATED RETURNS

Return Management on Auto-pilot

Boost retention by supporting Exchanges and Refunds in a completely automated way. In-depth customisations putting brands on the driver seat at every turn.

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Pre-Purchase

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NPS & CSAT

Built to last

Have your ears on the ground at all times. Automatically capture Brand sentiment and Product performance, from time to time.
65% higher responses for our NPS surveys

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Pre-Purchase

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Pre-Purchase

PROMOTIONAL CAMPAIGNS

Reach them right

Across all the preferred channels of your customers - WhatsApp, IG, Facebook, Email & SMS, so they’ll never miss your product updates.

Pre-Purchase

1CHECKOUT

Checkout within seconds at no extra cost

Rapid checkout system that brings checkout time to 10 seconds from 8-9 minutes.Loaded with every possible payment option including BNPL, Cards, Netbanking, UPIetc at 0% payment gateway charges to businesses

Pre-Purchase

ABANDONED CART RECOVERY

No items left behind

Give your customers the right nudge to complete their orders. Custom cart recovery sequences x Tailored Offers x WhatsApp = Conversion rate max (>10%)

Learn More

Pre-Purchase

ORDER VERIFICATION

Are you sure?

Automatically confirm orders to eliminate impulsive & fake purchases. Improved delivery rates, but without the hassle of manual labour.

Learn More

Post-Purchase

COD TO PAID

Dodge the bullet every time

Nothing says genuine order than upfront payment. Customise offers & notificationsto convert their COD order to a prepaid one. Witness 25-35% increase in paid orders.

Learn More

Post-Purchase

ORDER NOTIFICATIONS

Always in touch

Keep your customers informed at every step of the way. Real time communication =Zero waiting period for customers.

Learn More

Post-Purchase

OMNI CHANNEL CRM

Lossless Communication

A secure framework to provide the true omni-channel experience. Across all the preferred channels of your customers so you never lose touch

WhatsApp, IG, Messenger, Email, SMS and Voice

Learn More

Post-Purchase

NDR

Catch them Everytime

Render quick solutions at the last-mile to avoid non-delivery. Detailed NDR reports to monitor geographies and performance of your Courier partners.

Learn More

Post-Delivery

AUTOMATED RETURNS

Return Management on Autopilot

Boost retention by supporting Exchanges and Refunds in a completely automated way. In-depth customisations putting brands on the driver seat at every turn.

Post-Delivery

NPS & CSAT

Built to last

Have your ears on the ground at all times. Automatically capture Brand sentiment and Product performance, from time to time. 65% higher responses for our NPS survey

Learn More

All you need is Pragma

We cater to specific D2C needs. Engineered to reduce costs, increase efficiency & multiply satisfaction levels.

Seamless Onboarding

All systems active within 36 hours from deal-closure

Deep Integrations

Partnerships with all major logistics & communications partners. No dependencies.

Round the clock support

Create your ticket and forget about it. Swift & quality service guaranteed.

99.5% Uptime

Scaled architecture to ensure zero downtime for all your operations.

In addition to seamlessly handling real time queries around orders, payments & FAQs, Pragma's WhatsApp Bot is also very effective for marketing communications with our customers, which has a direct & tangible impact on sales.

Since WA automation is relatively new, it really helps that Pragma is there to recommend and hand-hold us through the process

Zubin Sarkari
Founder, Glamrs

We used to do manual calling for Abandoned Cart customers, Order Confirmation, NDR Issues. All these were automated via WhatsApp by Pragma & reduced all the manual labor.

Their WhatsApp broadcast feature has in fact helped us boost our sales by more than 15%.

Its not only easier for us but also for our customers to communicate with us!

Jinay Gala
Chief Doer, Allo Innoware

If you are a D2C founder, I highly recommend Pragma. They keep coming-up with amazing features for their platform.

We have been working with them for a while and within 3 to 4 months of onboarding, our RTO rates dropped significantly.

Jayesh Hans
Founder, Prolixr

As a D2C brand, a key problem that we always face is that ‘once a customer purchases our product, How can we keep in touch with them consistently throughout the order and after that?’

That is what Pragma has solved for us. Making support look very easy. 

Sana Shaikh
Co-founder, FOY Naturals