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NDR Management in E-commerce: Reduce RTO & Boost Delivery Rates
8
min read

Understand what NDR management is and how it helps Indian e-commerce brands reduce RTO rates, improve delivery success, and enhance customer satisfaction.

September 6, 2025
Getting 48-57hrs Back Every Week: An Indian D2C Playbook
7
min read

Discover how Indian D2C brands can save 48–57 hours weekly with automation across CX, logistics, payments & marketing. Get the complete playbook

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Purchase Order Email Format: Templates & Best Practices
7
min read

Learn how to write and structure a professional purchase order email. Includes templates, examples, and formatting tips tailored for Indian e-commerce brands.

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Purchase Requisition vs Purchase Order: Key Differences for E-commerce
8
min read

Learn the difference between purchase requisitions and purchase orders, their workflows, and best practices for Indian e‑commerce brands to improve procurement efficiency.

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What is RTO in Ecommerce?
15
min read

Learn what RTO (Return to Origin) means in e-commerce, its causes, and how it impacts your business. Discover actionable tips to reduce RTO rates and improve profits.

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Optimizing Return Customer Touchpoints: Strategies for D2C Success
7
min read

The return touchpoint is central to the purchase decision; but many retailers still treat returns as an afterthought.

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Turn Returns into a Competitive Edge: A Guide for D2C Ecommerce
7
min read

Read about - Part 1: discusses what makes returns pragmatic for shoppers. Part 2 focuses on how merchants make returns pragmatic for themselves.

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Proven Strategies to Boost CLV for D2C eCommerce in India
15
min read

Maximize Customer Lifetime Value (CLV) with proven strategies tailored for D2C eCommerce businesses in India

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6 Underrated Techniques to Quickly Scale Your eCommerce Brand
7
min read

According to our experts, these six marketing & growth techniques are underrated and underutilised by ecommerce brands trying to scale

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7 Proven Ways to Delight Customers with Pragmatic Service Excellence
7
min read

42% of D2C customers reported making repeat purchases after a good customer service experience, but what do they prefer?

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