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AI Copilot in CRM: How Support Agents Can Resolve Customer Queries Twice as Fast
8
min read

Learn how Indian D2C brands can resolve customer queries 2x faster with AI copilots in CRM. Boost agent productivity, cut handle time, improve CSAT, and scale support operations while maintaining personalized service.

October 11, 2025
Measuring the ROI of Marketing Automations: JMS Dashboard Essentials
6
min read

Discover how Indian D2C brands can measure marketing automation ROI with JMS dashboards—track true revenue impact, optimise workflows, and prove every rupee spent drives growth.

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Dynamic Segmentation Without Cookies: Leveraging First-Party Data with JMS
9
min read

Learn how Indian D2C brands can leverage first-party data with JMS to segment customers dynamically without cookies—boost engagement, personalisation, and privacy-compliant marketing ROI.

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How JMS Reduces Campaign Fatigue with Smarter Automation Rules
8
min read

Discover how Journey Management Systems reduce campaign fatigue with smarter automation rules—boosting engagement, retention, and ROI for Indian D2C brands.

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SLA Breach Detection: Real-Time Rules and Alert Fatigue Reduction
7
min read

Learn how real-time SLA breach detection and smart alert systems help D2C brands cut alert fatigue, prevent delays, and protect delivery reliability.

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WhatsApp ROI Metrics: Deliveries Salvaged and NDRs Resolved
5
min read

Learn how WhatsApp-driven NDR recovery boosts delivery success, cuts costs by 80%, and drives measurable 15–20x ROI for D2C brands.

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Checkout Experiments: A Step-by-Step A/B Testing Framework for Conversion Uplift
9
min read

Learn how Indian D2C brands use A/B testing frameworks to boost checkout conversions by 30% through data-driven experiments and behavioural insights.

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Pincode Risk Index: Building a Composite Score for Delivery Failure Probability
6
min read

Learn how smart D2C brands build pincode risk indexes to cut delivery failures by 40–50%, optimise carriers, and improve last-mile efficiency.

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6 Best RTO Reduction Tool for E-commerce in India
7
min read

Discover top RTO reduction tools for Indian e-commerce, compare AI-powered address verification, COD fraud detection, NDR automation, and more to boost delivery reliability.

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8 Best WhatsApp Drip Marketing Software for E-commerce
8
min read

Discover the best WhatsApp drip marketing software to boost engagement, automate campaigns & scale eCommerce in India. Wati, Gallabox, AiSensy & more.

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