Pragma (formerly Logisy)
menu
Get in Touch

Resources

Case studiesBlogsKnowledge Base
Latest Upload
Event-based journey templates for delivery-exception recovery
8
min read

Automate delivery-exception recovery with event-based journeys, real-time alerts, and workflows to reduce RTO, improve CX, and streamline operations

April 26, 2026
Using WhatsApp as canonical delivery promise: UX and compliance considerations
8
min read

Use WhatsApp as a delivery promise channel with clear UX, governance, and compliance to reduce disputes, improve trust, and align messaging with operations

Read full article
Template governance at scale: approvals, translations and fallback plans
7
min read

Manage template governance at scale with structured approvals, translations, and fallback plans to ensure compliance, consistency, and reliable messaging

Read full article
Migrating from siloed CRMs to a unified orchestration layer: a phased checklist
8
min read

Migrate from siloed CRMs to a unified orchestration layer with a phased checklist to improve data accuracy, workflows, and cross-team efficiency.

Read full article

Book a 30 minutes demo call

Book A Meeting

Enjoyed our articles?

Subscribe to our Newsletter 'D2C Caffeine' for more!

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Getting 48-57hrs Back Every Week: An Indian D2C Playbook
7
min read

Discover how Indian D2C brands can save 48–57 hours weekly with automation across CX, logistics, payments & marketing. Get the complete playbook

Read full article
Purchase Order Email Format: Templates & Best Practices
7
min read

Learn how to write and structure a professional purchase order email. Includes templates, examples, and formatting tips tailored for Indian e-commerce brands.

Read full article
Purchase Requisition vs Purchase Order: Key Differences for E-commerce
8
min read

Learn the difference between purchase requisitions and purchase orders, their workflows, and best practices for Indian e‑commerce brands to improve procurement efficiency.

Read full article
ERP vs WMS: Systems Comparison & Examples for E-commerce
10
min read

Explore the differences, benefits, and use cases of ERP and WMS systems for Indian e-commerce businesses. Includes examples, integration roadmap, & tips.

Read full article
RTO vs RVP in E-commerce: Key Differences Explained
8
min read

Understand the difference between RTO and RVP in e-commerce logistics. Learn how they impact delivery, returns, and cost in the Indian e-commerce supply chain.

Read full article
Returns Management Process: Workflow & Best Practices
7
min read

A step-by-step guide to the returns management process for Indian e-commerce brands. Learn workflows, examples, tools, and optimisation tips to boost efficiency.

Read full article
Previous
Load More
Pragma (formerly logisy)
© 2022 Pragma. All Rights Reserved by Traceroot Software Solutions Private Limited