Resources

A practical guide on building a unified customer profile across web, app, calls and WhatsApp to reduce fragmentation, speed up resolutions and improve CX.

Use WhatsApp order verification to reduce failed deliveries. Confirm intent, fix address issues, and improve COD readiness for smoother, more reliable last-mile delivery.

Operational efficiency not discounts is now the real driver of success in Indian e-commerce. Learn how speed, accuracy and smooth delivery shape customer trust.

Explore the best CRM software options for small businesses. Learn about key features, benefits, and how to choose the right CRM to enhance customer relationships and drive growth.

Discover top inventory management techniques and best practices. They will learn how to overcome challenges and choose the right approach for their business.

Learn how to set up WhatsApp ordering for your e-commerce business in India. Discover key strategies, integration options, benefits, and challenges.​

Discover what pre-order means in e-commerce, how it works, and why it's a powerful tool for D2C brands in India to manage demand and boost sales.​

​Explore the concept of RVP (Reverse Pickup) in e-commerce, its role in returns management, and best practices for Indian online retailers.​

Struggling with lost leads, low LTV, and broken funnels? Discover how a smart CRM transforms D2C e-commerce brands in India with automation and retention.