Resources

A practical guide on building a unified customer profile across web, app, calls and WhatsApp to reduce fragmentation, speed up resolutions and improve CX.

Use WhatsApp order verification to reduce failed deliveries. Confirm intent, fix address issues, and improve COD readiness for smoother, more reliable last-mile delivery.

Operational efficiency not discounts is now the real driver of success in Indian e-commerce. Learn how speed, accuracy and smooth delivery shape customer trust.

Learn how to use WhatsApp drip marketing campaigns to engage customers, recover carts, and drive sales. Ideal for Indian e-commerce brands.

Discover how marketing automation boosts efficiency, personalisation & revenue for Indian e-commerce brands with best practices and tool tips.

Discover effective e-commerce fraud prevention techniques tailored for Indian businesses. Learn best practices to protect your online store and customers

Discover the essential elements of e-commerce, including website features, business models, and strategies tailored for the Indian market.

Learn about origin charges in shipping, their components, and how they impact Indian e-commerce businesses. Understand and effectively manage your logistics costs.

Learn how to automate your e-commerce business in India, covering inventory, orders, customer support, marketing, and data analysis with top tools and AI strategies