Resources

Discover the real cost of NDRs for D2C brands. Learn how failed deliveries drain margins and how prevention strategies can boost profitability.

Discover the psychology and economics behind COD vs prepaid conversions. Learn how Indian D2C brands boost prepaid orders by 31–38% with a smart payment strategy.

Learn how to monitor and enforce e-commerce SLAs without damaging logistics partnerships. Balance accountability, fairness, and long-term collaboration.

Discover why RTO rates are the real KPI for Indian D2C profitability and how reducing failed deliveries can unlock 10–15% higher EBITDA margins.

Learn how AI copilots help support teams retrieve past orders and chats in seconds—boosting agent efficiency, reducing handle time, and improving CSAT.

Discover how AI Copilot helps D2C brands handle COD and RTO queries faster and more accurately—reduce preventable returns, boost recovery, and cut costs per order.

Learn the importance of demand forecasting for ecommerce in India. Discover how it helps optimise inventory, cut costs, boost customer satisfaction, and drive growth.

Understand the difference between controllable and uncontrollable returns in e-commerce. Explore examples, causes, and strategies for reducing costly returns in India.

Learn how to handle customer returns effectively in India. Discover clear policies, smooth processes, and real examples to improve e-commerce satisfaction.