Resources

Learn how AI copilots unify WhatsApp, calls, and email in multi-channel CRM to improve resolution speed and customer experience.

Learn how AI copilots help D2C brands balance speed with empathy, improve customer trust, and support agents with real-time context.

Learn how AI copilots improve post-order support, refund lookups, and CRM workflows with real-time context and faster resolutions.

The Q1 2023 D2C Marketing Report reveals that a majority of marketers are not optimally using technology. This year, video marketing emerged as a top priority, with 84% of organizations planning to invest in it. Also, an increased focus on social media and community building was observed.

he speed of checkout has a profound influence on D2C brands, particularly in the Indian market where patience is a luxury. Statistics show that rapid checkout systems, which significantly reduce checkout times and increase engagement rates, can retain more customers.

This post discusses the importance of an effective return management system and a seamless checkout process for ecommerce businesses in India. It highlights how about 70% of shoppers abandon their carts due to complex checkout experiences, while the ecommerce returns rate stands at an average of 30-40%.

Discover the essential tools to build an effective Martech stack for D2C brands. Optimize your marketing efforts and enhance customer experiences

Learn Meta’s latest ad targeting strategies for D2C brands. Optimize your marketing, reach your target audience, and boost sales with advanced targeting techniques

WhatsApp Business is an effective tool for businesses to connect directly with their customers. It is especially popular in India, where it is used by over 15 million users, making it one of the largest markets for this app.