Resources

COD is changing, not disappearing. Discover why Indian shoppers still prefer cash, how brands can cut COD RTO by 22–35%, and what the future of COD really looks like.

Cross-brand campaign learnings help Indian D2C brands avoid wasted spend, reduce audience fatigue, and improve engagement with proven behavioural and regional insights.

Personalised post-order communication reduces anxiety, builds trust, and cuts WISMO tickets. Learn what actually works to improve delivery clarity and repeat purchases.

A sound returns management process is absolutely worth the investment. As an ideal returns process sees an 18% increase in customer satisfaction and a over 5% decrease in overall costs. But engineering a returns management process can be a huge task.

Discover how D2C businesses can swiftly reverse RTO losses. Minimize returns with proven strategies and boost your eCommerce success.

Preparing for the holiday shipping season? Yeah, that’s why we decided to step in and say that this project might require a pretty good logistics strategy. One that enables quick, timely, consistent, and reliable delivery for fulfilment.

Unlock hyper-targeting potential with geospatial analysis. Learn how Pragma’s Geo Analysis tool can revolutionize your marketing and operational strategies

Holidays come and go, so do the problems D2C businesses face during those days. But if you had a checklist that can be referred to, guiding you to optimise for the respective holidays, you can stay prepared.

Explore the role of third-party logistics (3PL) in your business. Assess whether investing in 3PL services is worthwhile with Pragma’s expert insights