Pragma (formerly Logisy)
menu
Get in Touch

Resources

Case studiesBlogsKnowledge Base
Latest Upload
Omni-Channel Ticketing System: A Complete Guide for E-commerce Customer Support
7
min read

Learn how an omnichannel ticketing system works, its benefits for ecommerce brands, key features, and how it improves customer support across WhatsApp, email, chat, and social media.

July 31, 2026
Managing Customer Chats on WhatsApp: A Complete Guide for E-commerce Brands
7
min read

Learn how to manage customer chats on WhatsApp efficiently using CRM tools, automation, shared inboxes, and AI to improve support, sales, and customer experience.

Read full article
Return to Sender Process: How It Works in E-commerce Logistics?
7
min read

Learn what the return-to-sender process is, why shipments are returned, how it differs from RTO, and strategies ecommerce brands can use to reduce delivery failures.

Read full article
15 WhatsApp Marketing Strategies for E-commerce Brands
7
min read

Discover the best WhatsApp marketing strategies for ecommerce brands in India. Learn how to boost conversions, recover carts, automate campaigns, and increase customer retention.

Read full article

Book a 30 minutes demo call

Book A Meeting

Enjoyed our articles?

Subscribe to our Newsletter 'D2C Caffeine' for more!

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Best CRM Solutions for Small Businesses: Features & Benefits
8
min read

Explore the best CRM software options for small businesses. Learn about key features, benefits, and how to choose the right CRM to enhance customer relationships and drive growth.

Read full article
Inventory Management Techniques: A Complete Guide
7
min read

Discover top inventory management techniques and best practices. They will learn how to overcome challenges and choose the right approach for their business.

Read full article
WhatsApp Ordering for E-commerce in India: A Complete Guide
8
min read

Learn how to set up WhatsApp ordering for your e-commerce business in India. Discover key strategies, integration options, benefits, and challenges.​

Read full article
What Is Pre-Order in E-commerce? Definition, Benefits & Strategy
7
min read

Discover what pre-order means in e-commerce, how it works, and why it's a powerful tool for D2C brands in India to manage demand and boost sales.​

Read full article
Reverse Pickup (RVP) in E-commerce: Streamlining Your Return Process
7
min read

​Explore the concept of RVP (Reverse Pickup) in e-commerce, its role in returns management, and best practices for Indian online retailers.​

Read full article
The Hidden Costs of Not Using a Proper CRM: Maximising D2C Marketing
7
min read

Struggling with lost leads, low LTV, and broken funnels? Discover how a smart CRM transforms D2C e-commerce brands in India with automation and retention.

Read full article
Previous
Load More
Pragma (formerly logisy)
© 2022 Pragma. All Rights Reserved by Traceroot Software Solutions Private Limited