Resources

Discover how Indian D2C brands can drive the next growth wave through smarter operations—automation, data visibility, and process excellence.

Learn how Indian D2C brands can reduce sale return rates with smart policies, quality checks, and exchange-focused strategies to protect profits and trust.

Discover why “Where Is My Order?” remains India’s top eCommerce query and how proactive tracking, automation, and clear updates reduce customer anxiety.

Holidays come and go, so do the problems D2C businesses face during those days. But if you had a checklist that can be referred to, guiding you to optimise for the respective holidays, you can stay prepared.

Explore the role of third-party logistics (3PL) in your business. Assess whether investing in 3PL services is worthwhile with Pragma’s expert insights

Customer journey doesn't end at purchase, that's where the journey to attaining Loyal customers begins. That's attained through Post-purchase integrations such as seamless returns management, omnichannel communication, and more.

Boost customer satisfaction with a cohesive strategy. Explore proven tips for D2C brands to create lasting consumer experiences and make a positive impact

Brands focus the majority of their energy & resources in Customer Acquisition. ‍But forget Retention which is more crucial in comparison. Figure the drop-off reason that you face. Answer them with the right Solutions, at the right time

Working with 100s of Brands - Analysing, Monitoring, Learning, and Optimising intricate aspects for them have taught us a few lessons on what it takes for a D2C brand to be successful.