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Why Carrier Escalations Fail and How to Fix Them
7
min read

Carrier escalations fail when triggered late, lack ownership, or miss evidence. Learn how to build reliable escalation systems that protect deliveries and revenue.

December 27, 2025
Using Data to Identify Pincode Clusters with High RTO Risk
7
min read

Identify high RTO risk pincodes with data driven analysis. Learn how to spot risky clusters, improve delivery success, reduce COD refusals, and protect margins.

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The Role of Automation in Handling Festival Season Surges
8
min read

Automation helps D2C brands handle festival surges by streamlining orders, routing and communication, preventing bottlenecks and protecting delivery SLAs.

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The Psychology of COD in Tier-2 & Tier-3 India
8
min read

Understand why Tier-2 and Tier-3 shoppers prefer COD, the psychology behind their payment choices, and how brands can build trust to lift prepaid adoption.

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15 Top Reasons for Cart Abandonment: How to Reduce It
8
min read

Discover the top reasons for cart abandonment in India, from hidden costs to poor UX, and actionable fixes to convert more visits into sales.

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AI Copilot in CRM: How Support Agents Can Resolve Customer Queries Twice as Fast
8
min read

Learn how Indian D2C brands can resolve customer queries 2x faster with AI copilots in CRM. Boost agent productivity, cut handle time, improve CSAT, and scale support operations while maintaining personalized service.

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Measuring the ROI of Marketing Automations: JMS Dashboard Essentials
6
min read

Discover how Indian D2C brands can measure marketing automation ROI with JMS dashboards—track true revenue impact, optimise workflows, and prove every rupee spent drives growth.

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Dynamic Segmentation Without Cookies: Leveraging First-Party Data with JMS
9
min read

Learn how Indian D2C brands can leverage first-party data with JMS to segment customers dynamically without cookies—boost engagement, personalisation, and privacy-compliant marketing ROI.

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How JMS Reduces Campaign Fatigue with Smarter Automation Rules
8
min read

Discover how Journey Management Systems reduce campaign fatigue with smarter automation rules—boosting engagement, retention, and ROI for Indian D2C brands.

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Journey Management System: The New Growth Engine for Indian D2C Brands
8
min read

Learn how journey management systems help Indian D2C brands boost retention, automate engagement, and increase ROI through unified customer experiences.

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