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NDR Management in E-commerce: Reduce RTO & Boost Delivery Rates
8
min read

Understand what NDR management is and how it helps Indian e-commerce brands reduce RTO rates, improve delivery success, and enhance customer satisfaction.

September 6, 2025
Getting 48-57hrs Back Every Week: An Indian D2C Playbook
7
min read

Discover how Indian D2C brands can save 48–57 hours weekly with automation across CX, logistics, payments & marketing. Get the complete playbook

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Purchase Order Email Format: Templates & Best Practices
7
min read

Learn how to write and structure a professional purchase order email. Includes templates, examples, and formatting tips tailored for Indian e-commerce brands.

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Purchase Requisition vs Purchase Order: Key Differences for E-commerce
8
min read

Learn the difference between purchase requisitions and purchase orders, their workflows, and best practices for Indian e‑commerce brands to improve procurement efficiency.

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Pragma’s Ultimate Holiday Cheat Sheet: Tips for D2C Brands
2
min read

Holidays come and go, so do the problems D2C businesses face during those days. But if you had a checklist that can be referred to, guiding you to optimise for the respective holidays, you can stay prepared.

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3rd Party Logistics: Key Insights & Business Considerations
3
min read

Is it worth spending over 50% of your funds on on 3PL services that function at less than Max Potential? Or should you ensure maximum and optimal utilisation of e-commerce services along with 3PL services? By making decisions using Logistic intelligence.

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Why D2C Brands Must Prioritize Post-Purchase Experience
4
min read

Customer journey doesn't end at purchase, that's where the journey to attaining Loyal customers begins. That's attained through Post-purchase integrations such as seamless returns management, omnichannel communication, and more.

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Discover Customer Satisfaction: Proven Tips for D2C Brands
13
min read

Boost customer satisfaction with a cohesive strategy. Explore proven tips for D2C brands to create lasting consumer experiences and make a positive impact

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Retention Analysis: Reduce Drop-Offs and Boost Customer Loyalty
2
min read

Brands focus the majority of their energy & resources in Customer Acquisition. ‍But forget Retention which is more crucial in comparison. Figure the drop-off reason that you face. Answer them with the right Solutions, at the right time

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The Anatomy of a Successful Brand: Insights & Strategies
1
min read

Working with 100s of Brands - Analysing, Monitoring, Learning, and Optimising intricate aspects for them have taught us a few lessons on what it takes for a D2C brand to be successful.

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