Carrier escalations fail when triggered late, lack ownership, or miss evidence. Learn how to build reliable escalation systems that protect deliveries and revenue.
Identify high RTO risk pincodes with data driven analysis. Learn how to spot risky clusters, improve delivery success, reduce COD refusals, and protect margins.
Automation helps D2C brands handle festival surges by streamlining orders, routing and communication, preventing bottlenecks and protecting delivery SLAs.
Understand why Tier-2 and Tier-3 shoppers prefer COD, the psychology behind their payment choices, and how brands can build trust to lift prepaid adoption.
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The return touchpoint is central to the purchase decision; but many retailers still treat returns as an afterthought.
Read about - Part 1: discusses what makes returns pragmatic for shoppers. Part 2 focuses on how merchants make returns pragmatic for themselves.
Maximize Customer Lifetime Value (CLV) with proven strategies tailored for D2C eCommerce businesses in India
According to our experts, these six marketing & growth techniques are underrated and underutilised by ecommerce brands trying to scale
42% of D2C customers reported making repeat purchases after a good customer service experience, but what do they prefer?
Ecommerce logistics is the collection of processes for acquiring, storing and shipping products or resources, and managing the costs and revenue associated with those processes - but it's not simple.
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