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Customer Trust Levers in Indian D2C: Beyond Discounts and Fast Delivery
8
min read

Discover the trust levers that truly drive conversions for Indian D2C shoppers. Learn how delivery clarity, returns confidence, UGC, and subtle personalisation reduce drop-offs and boost first-purchase trust.

December 20, 2025
The Future of COD in India: Decline or Evolution?
7
min read

COD is changing, not disappearing. Discover why Indian shoppers still prefer cash, how brands can cut COD RTO by 22–35%, and what the future of COD really looks like.

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Cross-Brand Campaign Learnings: What Indian D2C Can Borrow
8
min read

Cross-brand campaign learnings help Indian D2C brands avoid wasted spend, reduce audience fatigue, and improve engagement with proven behavioural and regional insights.

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Personalisation in Post-Order Communication: What Actually Works
7
min read

Personalised post-order communication reduces anxiety, builds trust, and cuts WISMO tickets. Learn what actually works to improve delivery clarity and repeat purchases.

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Why D2C Brands Must Prioritize Post-Purchase Experience
4
min read

Customer journey doesn't end at purchase, that's where the journey to attaining Loyal customers begins. That's attained through Post-purchase integrations such as seamless returns management, omnichannel communication, and more.

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Discover Customer Satisfaction: Proven Tips for D2C Brands
13
min read

Boost customer satisfaction with a cohesive strategy. Explore proven tips for D2C brands to create lasting consumer experiences and make a positive impact

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Retention Analysis: Reduce Drop-Offs and Boost Customer Loyalty
2
min read

Brands focus the majority of their energy & resources in Customer Acquisition. ‍But forget Retention which is more crucial in comparison. Figure the drop-off reason that you face. Answer them with the right Solutions, at the right time

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The Anatomy of a Successful Brand: Insights & Strategies
1
min read

Working with 100s of Brands - Analysing, Monitoring, Learning, and Optimising intricate aspects for them have taught us a few lessons on what it takes for a D2C brand to be successful.

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Abandoned Cart Recovery: Strategies to Convert Lost Sales
5
min read

Learn the essentials of abandoned cart recovery in eCommerce. Discover what causes cart abandonment and effective strategies to convert lost sales into revenue.

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Reducing Checkout Abandonment & Increasing Conversions
5
min read

This is Stage 2 of drop-off, where consumers got so close to a purchase, to the checkout stage, but didn’t make a purchase due internal or external factors.

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