Learn what a parcel management system is, its key features, and how it helps ecommerce brands in India improve delivery efficiency and customer satisfaction.
Logistics automation uses AI, robotics, and software to streamline supply chains, reduce costs, and improve efficiency for eCommerce brands in India.
Learn what a return label is, how it works, and see real examples. Discover how Indian ecommerce brands can simplify returns and boost customer satisfaction
7 operational lessons Indian D2C brands can learn from coffee — predictive inventory, COD risk-tiering, checkout UX, subscriptions, collabs and customer fatigue control.
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42% of D2C customers reported making repeat purchases after a good customer service experience, but what do they prefer?
Ecommerce logistics is the collection of processes for acquiring, storing and shipping products or resources, and managing the costs and revenue associated with those processes - but it's not simple.
Reduce cart abandonment by >20%. Recover >15% of abandoned carts. Customise and optimse across your customer journey.
As a rule of thumb, once your D2C brand starts scaling, your efforts are required to quadruple. Meaning, you get engaged in newer/up-to-date things - that's where CRM helps.
Explore the crucial role of data analytics in omnichannel CRM. Learn how leveraging data from all stages can enhance customer engagement and business outcomes
CRM, in simple terms, is your gateway to building personal relationships with your customers. In this blog, we'll explore how these two components complement each other seamlessly.
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