Resources

Learn what a return label is, how it works, and see real examples. Discover how Indian ecommerce brands can simplify returns and boost customer satisfaction

7 operational lessons Indian D2C brands can learn from coffee — predictive inventory, COD risk-tiering, checkout UX, subscriptions, collabs and customer fatigue control.

Understand the key differences between upselling and cross-selling, their benefits, and examples. Learn how brands use both strategies to increase AOV and CLV.

Master smart discounting for D2C ecommerce in India. Avoid profit-killing habits and boost retention with data-driven, margin-protecting strategies

Explore the differences between replacement, exchange & refund policies. Learn how each affects customer trust, brand reputation & revenue retention

Explore the essentials of retail logistics management, including key components, challenges, and best practices, to optimize your supply chain and enhance customer satisfaction.

Discover how D2C brands can use automated communication FLOWS to boost retention, reduce costs, and increase conversions. Learn the power of WhatsApp automation, AI-driven engagement, and data-backed marketing strategies for long-term growth

Learn the causes and impact of Marked RTO Order Rejects in e-commerce. Discover proven strategies to reduce RTO, cut losses, and improve delivery success.

Define a purchase requisition through definitions, examples, and best practices. Learn how it boosts procurement efficiency vs purchase orders.