Ecommerce made easy, with WhatsApp

Drive personalised sales, Deliver information like never before

Delight your customers with simplicity and ease

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Empowering 250+ D2C Brands

How It Works


Product Showcase

Feature your products on your WhatsApp Business Account, enabling instant access to your entire catalogue


Focused buying experience

Answer Product/Order queries, Provide recommendations, Customised offers and much more


Insane Reach

Opens-up business connectivity to reach over 400 Million users across all ages in India


WhatsApp Broadcast

Send bulk messages by creating targeted audiences. Get the maximum ROAS than any platform

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Customer testimonials

"We used to do manual calling for abandoned cart customers, Order Confirmation, NDR Issues. All these were automated via WhatsApp by Pragma & reduced all the manual labor.

The WhatsApp broadcast has in fact helped us boost our sales by more than 15%

Its not only easier for us but also for our customers to communicate"

Jinay Gala
Chief Doer

"In addition to WA Bot seamlessly handling real time queries around orders, payments & FAQs, it is also very effective for marketing communications with our customers, which has a direct and tangible impact on sales.

Since WA automation is relatively new, it really helps that Pragma is there to recommend and hand-hold us through the process"

Zubin Sarkari

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All you need is Pragma

Engineered to reduce costs, increase efficiency & multiply satisfaction levels

Seamless Onboarding

All systems active within 36 hours from deal-closure

Deep Integrations

Partnerships with all major logistics & communications partners. No dependencies.

Round-the-clock support

Create your ticket and forget about it. Swift & quality service guaranteed.

99.5% Uptime

Scaled architecture to ensure zero downtime for all your operations

We do a lot more at Pragma

One Communication Tool for all Channels

  • Access WhatsApp, Facebook, Instagram, Email notifications on a single screen
  • Unlimited tickets = Unlimited conversations
  • Multi-agents, Chatbots, Quick replies
  • Agent performance dashboard
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Customer Communication

  • Send real-time order updates to your customers and improve the buying experience
  • Reduce NDRs with our in-house insightful recommendations.
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Reduce RTO from the first week

  • Flag risky orders & fraudulent users in real-time.
  • Enable prepaid COD and improve your delivery rate by 15-20%
  • Reduce e-commerce RTO like never before!
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Reduce RTO from the first week

  • Manage returns requests, pickups, and refunds/exchanges from a single screen
  • Keep your customers at ease with simplified operations.
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