Offer best-in-class CX with branded WhatsApp bot

Drive personalized engagement, deliver instant support, and delight your customers through real-time WhatsApp communication

Improve conversion rates of your D2C brand within a week

Start today

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Empowering 250+ D2C Brands

Why Pragma

Improve Conversion Rates By 56%

Reduce cart abandonment rate by nudging your customers to complete their orders

Increase recovery rate with tailored notifications and offers

Instant Improvement In Customer Experience

Provide an omnichannel inbox and offer instant support/query resolution

Provide best-in-class experience, 24/7

Boost Support Team’s Productivity

Assist your customer support teams with an automated query resolution process

Improve your team’s efficiency with a simplified and automated process

Reduce Losses By Upto 70%

Verify orders automatically as soon as you receive them and reduce last-minute cancellation.

Save big on operational costs.

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Customer testimonials

"We used to do manual calling for abandoned cart customers, Order Confirmation, NDR Issues. All these were automated via WhatsApp by Pragma & reduced all the manual labor.

The WhatsApp broadcast has in fact helped us boost our sales by more than 15%

Its not only easier for us but also for our customers to communicate"

Jinay Gala
Chief Doer

"In addition to WA Bot seamlessly handling real time queries around orders, payments & FAQs, it is also very effective for marketing communications with our customers, which has a direct and tangible impact on sales

Since WA automation is relatively new, it really helps that Pragma is there to recommend and hand-hold us through the process"

Zubin Sarkari

Start today!

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All you need is Pragma

Engineered to reduce costs, increase efficiency & multiply satisfaction levels

Seamless Onboarding

All systems active within 36 hours from deal-closure

Deep Integrations

Partnerships with all major logistics & communications partners. No dependencies.

Round-the-clock support

Create your ticket and forget about it. Swift & quality service guaranteed.

99.5% Uptime

Scaled architecture to ensure zero downtime for all your operations

We do a lot more at Pragma

Reduce RTO from the first week

  • Flag risky orders & fraudulent users in real-time.
  • Enable prepaid COD and improve your delivery rate by 15-20%
  • Reduce e-commerce RTO like never before!
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Customer Communication

  • Send real-time order updates to your customers and improve the buying experience
  • Reduce NDRs with our in-house insightful recommendations.
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Return Management System

  • Manage returns requests, pickups, and refunds/exchanges from a single screen
  • Keep your customers at ease with simplified operations
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