PRAGMA.
Add to Shopify · FreeCUSTOMER OS · BY PRAGMA · FREE ON SHOPIFY
Stop being your customers' help desk.
A free self-serve portal for your Shopify store. Customers cancel, change addresses, track, and return on their own. Live in minutes.
Add to Shopify · FreeFree on the Shopify App Store · 2-minute setup · No code
2,000+ D2C brands run on Pragma. Now their self-serve portal is free for everyone.
Everything your CX team does by hand, now self-serve.
📦
Track orders
Live tracking on every order. No more "where's my order?"
📍
Change address
Customers fix it before it ships, so you pay for fewer RTOs.
✕
Cancel & modify
Self-serve cancellations, on the rules you set.
🔁
Returns & exchanges
Policy-controlled returns, handled in the portal. No email chains.
2,000+
D2C brands on Pragma
2 min
Typical setup
99.5%
Uptime
Add it free, in two minutes.
Drop your details and we'll take you to the App Store install, plus send a 2-minute setup guide.
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Stop being your customers' help desk.
Add to Shopify · FreeFree on the Shopify App Store · 2-minute setup · No code