Stop managing tickets. Start growing revenue.
Intelligence to unify every channel, automate responses, and turn support into your strongest retention tool 😉
Why we are the best 🥇
Unified at every step 🔎
Every order, ticket, return, and query - now unified into a single customer view.
Merge data across WhatsApp, Email, Meta and logistics in real-time.
Your customers deserve support that knows their full story. Now your team finally has it :)
AI Copilot for your agents🤝
Your team’s smartest assistant, built right into every chat.
AI auto-suggests replies, policies, and next steps based on customer context.
Resolve tickets 10× faster while staying on-brand.
ON at all times 🤖🕒
AI bot that handles the 80%, so your team owns the 20%
Order tracking, delivery updates, return & exchange queries, refund status, policy questions, all resolved autonomously,
Fewer tickets. Faster resolution. CSAT ↗️
Integration-ready 🚀
Integrated with all major Store platforms, WMS, Payments & Logistics.
Plug in once, your entire D2C stack starts talking in real time.
We can get you started within the day
Proof for you, pudding ❤️
Our WhatsApp revenue has multi-folded
after we started with Pragma. Pragma has proven to be a great addition to our
communication arsenal.
They have all key social channels under one umbrella
and their WhatsApp game is on point!
Our WhatsApp revenue has multi-folded after we
started with Pragma, customer satisfaction levels
With Pragma AI Copilot, it's like having our best senior agent whispering perfect replies in your ear. We’re faster and more personal.
We’ve halved resolution time, reduced stress, and our brand voice is sharper and consistent than ever. CSAT keeps rising, and it feels easier
Pragma makes scaling exciting!
With Pragma, The Indian Garage Co. took its D2C operations to the next level!
Marketplace-level automation, all returns automated, and happier customers!
What more could we ask for?
Complete automation is not a costly affair 😉
More context. More conversions. More retention. At a fraction of the cost.