Pragma (formerly Logisy)
menu
Get in Touch

Resources

Case studiesBlogsKnowledge Base
Latest Upload
How AI Copilot Improves First-Contact Resolution Rates for D2C Brands
8
min read

How AI Copilot Improves First-Contact Resolution Rates for D2C Brands

May 21, 2026
The Role of AI Copilot in Multi-Channel CRM (WhatsApp, Calls, Email)
8
min read

Learn how AI copilots unify WhatsApp, calls, and email in multi-channel CRM to improve resolution speed and customer experience.

Read full article
Building Trust with AI Copilot: Balancing Speed with Human Sensitivity
7
min read

Learn how AI copilots help D2C brands balance speed with empathy, improve customer trust, and support agents with real-time context.

Read full article
From Post-Order Queries to Refund Lookups: CRM Use-Cases Where AI Copilot Shines
8
min read

Learn how AI copilots improve post-order support, refund lookups, and CRM workflows with real-time context and faster resolutions.

Read full article

Book a 30 minutes demo call

Book A Meeting

Enjoyed our articles?

Subscribe to our Newsletter 'D2C Caffeine' for more!

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Last Mile Delivery Problem: Challenges & Solutions for E-commerce
7
min read

Discover the top obstacles in last-mile delivery costs, failures, traffic, and more—and learn actionable solutions for Indian e-commerce brands to optimise success.

Read full article
WhatsApp Drip Marketing: The Ultimate Guide for E-commerce
6
min read

Learn how to use WhatsApp drip marketing campaigns to engage customers, recover carts, and drive sales. Ideal for Indian e-commerce brands.

Read full article
Advantages of Marketing Automation for E-commerce
8
min read

Discover how marketing automation boosts efficiency, personalisation & revenue for Indian e-commerce brands with best practices and tool tips.

Read full article
E-commerce Fraud Prevention: Best Practices for Indian Brands
7
min read

Discover effective e-commerce fraud prevention techniques tailored for Indian businesses. Learn best practices to protect your online store and customers

Read full article
The Key Elements of E-commerce Explained
7
min read

Discover the essential elements of e-commerce, including website features, business models, and strategies tailored for the Indian market.

Read full article
What Is an Origin Charge in Shipping?
7
min read

Learn about origin charges in shipping, their components, and how they impact Indian e-commerce businesses. Understand and effectively manage your logistics costs.

Read full article
Previous
Load More
Pragma (formerly logisy)
© 2022 Pragma. All Rights Reserved by Traceroot Software Solutions Private Limited