Debopriyo Das is a Software Engineer at Pragma and the key architect behind Pragma’s Returns Management System (RMS). His work focuses on one of the most overlooked yet complex parts of D2C eCommerce in India: returns.

He has designed systems that help brands bring structure to what is often a chaotic process, from return initiation to resolution. The RMS he built is used by thousands of brands to manage reverse logistics, reduce operational overhead, and gain visibility into return behaviour.

With a background as a founder, Debopriyo approaches engineering with a strong sense of ownership and product clarity, building systems that are not just scalable, but actually usable in real-world operations.

(His insights are translated into content by the Pragma team to help D2C brands navigate growth and operations)